(416) 532-5514 robhawke@gmail.com

Rockin’ the house at Waterloo!

waterloo enginerring

 

The skills of creativity and collaboration never go out of style. It was an absolute blast to present my workshop Fast Track To Collaboration for The University of Waterloo Engineering Department on Monday. Together, 60 students and myself dove into the skills of creating as a group. Technical skills are amazing and many of our best callings in life require a great deal of technical knowledge. However, being able to contribute in a meaningful way to a collaborative effort can be the difference between mediocrity and excellence for an organization. A highly motivated and committed group of students explored this concept with me in a hardcore two hour workshop on one of the coldest days of the year.

We learned the essential elements of teamwork. We demonstrated the skills of accepting ideas and then adding to them in a meaningful way. We learned how to create trust in a team and increase the level of contribution of each individual. We also saw how creating in a group can leverage our skills.

All of this and we laughed like crazy. You see, I have a theory that when we are having a great time, we learn in an easier and much more enjoyable way.  I was completely impressed by how willing everyone was to try exercises that may have stretched them a bit. Everyone dug in hard, learned, and supported each other.My thanks to everyone at Waterloo Engineering for giving their all during Fast Track to Collaboration.

Hope to see you folks again soon.

 

How is an OHA conference like driving a red convertible?

OHA OnstagePeople are doing amazing things across the province!

It was thrilling to be a part of The Ontario Hospital Association’s Conference on Social Media. Social Media Professionals and Health Experts from across Ontario gathered together to explore how we could have more positive impact through patient engagement. I was crazy about the fact that patients were being included in the process.

It was my honour to facilitate our segment, which featured  a panel of patients advocates (Natrice Rese, Deb Maskens, Kathy Kastner, Annette McKinnon, and Zal Press) collaborating with social media experts and healthcare professionals. Questions we asked the group included “What are examples of positive patient engagement?” “How can we encourage more patient engagement?” “What innovative techniques are being used to increase patient engagement with social media right now?”

All the patients agreed that one of the main ingredients they want in their interactions with health care institutions is authenticity! It was amazing to be in an environment where patients and people working in healthcare had meaningful and honest dialogue. This isn’t always an easy process. Some of the issues we talked about do not have simple solutions, but there is tremendous value in addressing what the patient experience is really like and expressing ideas across the different silos in healthcare.

Leading a group in a collaborative discussion like this can be a bit like driving a red convertible down a road you don’t know. It’s exciting, fun, and you never really know what’s around the next turn. Also, you occasionally get bugs in your teeth.*

Quite frankly, I find it quite thrilling to be with a group of over a hundred smart people who are determined to collaborate. We made some great discoveries as we went and heard some examples of how people are making a difference right now.

 All this and they gave us butter-tarts.

Big shout outs to Toronto East General, Niagara Health Centre, and Kingston General Hospital for sharing their terrific innovations with the group.

I’m going to do a blog on the specific innovations that are happening now. When we share these advances, good things happen and everybody wins. I’m looking at you Niagara Health Centre.

 * O.K. I was exaggerating about the bugs.

To learn more about what these incredible people are doing please click on the links below…

Deb Maskens CanCertainty

Zal Press Patient Commando

Kathy Kastner Bestendings.com

Annette McKinnon @anetto

Natrice Rese @NatriceR

Also a shout out to #hcsmca . An amazing community on twitter. Check out their twitter chats on Wednesdays at 1 pm ET.

Thank You Young Adult Cancer Canada!

Sometimes the best days start almost driving into a cornfield.

You remember that bit in the office where Michael and Dwight are in a rental car and following a GPS? They scream at each other in confusion and Michael ends up driving straight into a river? Well that almost happened to my friend Geremy and I recently on the way to a gig for Young Adult Cancer Canada. We were on our way to Cobourg to a retreat centre and were frantically looking for our destination. We were lost and the GPS wasn’t helping. We sped through the rolling farmland which would have been beautiful if we weren’t freaking out because we were late. I kept telling Geremy. “Its going to be OK, Its over the next hill , I know it!” He was less enamored of the technology. “I don’t know man, this doesn’t feel right!” The clock was not our friend as it ticked ever closer to the time we were actually supposed to be performing. Suddenly the GPS perked up and sounded particularly sure of itself as it announced “Please take a sharp left. Your destination is 10 metres away.” We looked to turn left-into a corn field. This didn’t look like any retreat centre I’d seen.  We managed not to ruin the farmer’s crop and after pleading for help from people in a van buying eggs (no really), we ended up being literally escorted right to our destination. Score one for actual human contact!

We essentially walked in and started our presentation immediately. A room full of remarkably enthusiastic people greeted us and we had an absolute blast. We opened with some Improv and laughter exercises which got everyone cookin’ and then Geremy taught everybody to make homemade ice cream. Seriously. Homemade icecream. That’s what I call a good Saturday morning, and we didn’t even drive in to a river.

Hats off to the terrific people at Yonng Adult Cancer Canada. Your courage and positive energy are inspiring.

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